If a consumer requests additional information regarding an investigative consumer report, how long does the insurer or reporting agency have to comply?

When a consumer requests additional information concerning an investigative consumer report, the insurer or reporting agency is required to respond within a specific timeframe set by regulations. In this case, the correct duration for compliance is 5 days. This is stipulated under the Fair Credit Reporting Act, which governs how consumer reports, including investigative consumer reports, must be handled.

The 5-day timeframe ensures that consumers can quickly receive access to necessary information about their credit and justification for any actions that might affect their insurance or financial standing. Providing a timely response is also crucial for maintaining transparency and trust between consumers and reporting agencies.